Supplying the metals industry since 1919


 Customer service


Purchasing


 Field service and training


Attention to detail


 ISO 9001:2008 certified

 

Hazelett Customer Service Department

Contact Hazelett Customer Service to purchase spare parts and to get assistance from Hazelett’s Engineering, Field Service, Sales, Manufacturing, and Inventory Departments.

Customer Service will respond by telephone, fax, or e-mail. When a Hazelett representative is required to be at a customer’s plant, our goal is to have a Field Service Engineer on-site in 24 to 48 hours of a request.

The Hazelett Customer Service Department is instrumental in keeping our worldwide customers' plants operating efficiently. Our customers are operating machines all over the world and the Customer Service Department is set up to promptly assist them. Even on weekends and holidays, in most cases, we reply within hours.

Contact Information
 

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Telephone: 802-863-6376

Fax: 802-863-1523

Open from 7:30 AM to 5:00 PM Eastern Time, Monday through Friday. Emergency assistance provided after regular business hours through our answering service.

Field Service

Hazelett's extensive field service group is made up of over 30 employees with an average of 15 years experience. These electrical, mechanical, and process specialists, as well as technicians and mechanics, are available to provide a full range of field service, such as:

  • Equipment Installation
  • Cold Commissioning
  • Hot Commissioning
  • On-Site Training Programs
  • Follow-Up Maintenance Programs
  • Equipment/Technology Upgrades
  • Process Troubleshooting
  • Technical Audits

Recommendations from technical audits could improve your production efficiency.

Each field service call is supported by Hazelett's Engineering, Manufacturing, and Customer Service Departments.

For more information and current rates, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it..